The 5-Year Warranty Difference: Ensuring Long-Term Quality in Electronics Manufacturing
Our 5 Year Warranty For Long Term Peace of Mind
The 5 year warranty offered by DSL is industry leading, and dwarfs the 12 month guarantee offered by traditional EMS providers. It underlines our confidence in the quality and long-term effectiveness of everything we do.
The free extended warranty clients enjoy with us underlines the confidence we have in our processes, attention to detail and expertise. We wouldn’t offer it if we couldn’t back it up.
How We Back Our Industry-Leading Warranty
Our free 5 year warranty is impressive in its’ own terms, but what is perhaps even more important is what it says about the way we work. We’ve been delivering industry leading EMS provision for more than 30 years, and over that time we’ve developed an approach to working with clients which amounts to a genuine partnership.
When we work on a project we deliver exactly what the client needs. In some cases that will include electronic engineering design expertise to turn a concept into a design, in others we will take a completed design and either tweak it or use it as the basis for manufacturing. In every case our focus is always on getting every detail as finely honed as possible in order to ensure that the finished item is as robust as it can be. That’s why we can guarantee at least 5 years of fault-free performance.
How We Back Our Industry-Leading Warranty
Our free 5 year warranty is impressive in its’ own terms, but what is perhaps even more important is what it says about the way we work. We’ve been delivering industry leading EMS provision for more than 30 years, and over that time we’ve developed an approach to working with clients which amounts to a genuine partnership.
When we work on a project we deliver exactly what the client needs. In some cases that will include electronic engineering design expertise to turn a concept into a design, in others we will take a completed design and either tweak it or use it as the basis for manufacturing. In every case our focus is always on getting every detail as finely honed as possible in order to ensure that the finished item is as robust as it can be. That’s why we can guarantee at least 5 years of fault-free performance.
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Why Clients Choose DSL
DSL’s exceptional client feedback stems from our commitment to quality, innovation, and tailored customer service. Our team’s expertise and dedication ensure reliable electronic manufacturing solutions that meet specific client needs. We prioritise effective communication and support, fostering lasting relationships by delivering consistently high-quality and timely products.
Quality and Innovation
Customised Solutions
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Customised Solutions
Partnering for Perfection: The Foundation of Our Warranty
The 5 year warranty we offer is based on a number of factors. The first of these is that we combine a cutting edge automated SMT line with the hands-on expertise of our highly skilled operators. The second is that we only ever work with trusted suppliers and source components we know we can rely on. Thirdly, we undertake rigorous 3D automated optical inspection followed by tailored connectivity and functional testing.
Perhaps even more important, however, is the fact that each project involves a genuine partnership between our team of experts and the client. We take the time to understand exactly what your requirements are, and then build a project around meeting those requirements, drawing on our expertise and experience to optimise every aspect.
Beyond the Warranty: DSL’s Continued Support
The details of our 5 year warranty are that it covers any manufacturing defect. It really is that simple. If an issue arises – and that doesn’t happen often – it will be dealt with at speed by our return merchandise authorisation (RMA) team, with the help of our own expert electronic design engineering team. While the warranty doesn’t apply to things beyond our control, such as physical damage, we are still ready and willing to help, attempting to undertake repairs of any damaged items for the lowest cost available. Our partnership with each client extends beyond delivery of the product to working directly with them on issues of this kind, and we’ll also help with support on issues reported after the 5 years has passed – no matter how long ago we produced the product.
Why DSL’s 5-Year Warranty is a Game-Changer in Electronics Manufacturing
When you work in partnership with DSL you can be sure that the results will combine quality with robustness and excellence. Our free 5 year warranty is 5 times the industry standard, and it reflects the excellence of the work that we’ll do for you.
The simple truth is that we wouldn’t offer a 5 year guarantee on the products we manufacture if we weren’t certain we could offer the reliability and quality needed to back it up. From working on the initial design through using a state of the art automated SMT line to the hands on expertise of our operators, everything we do is driven by the desire to deliver a product that will be able to stand the test of time. Although our 5 year warranty is unprecedented, the products we deliver are built to last much longer.